Refund and Returns Policy

At Vyta Herbs, we are committed to providing you with the highest quality products to support your health and wellness journey. Due to the nature of our products, we do not accept returns or exchanges. However, we are here to assist you in the rare event of issues such as damaged or defective items.

Why We Don’t Accept Returns or Exchanges

Vyta Herbs products are health and wellness consumables that require strict hygiene and quality standards. To ensure the safety and integrity of our offerings, we cannot accept returns once the product has been delivered.

Exceptions for Damaged or Defective Products

If you receive a product that is damaged or defective, we will gladly assist with a replacement or refund.

  1. Notification: Please notify us within 48 hours of delivery.
  2. Contact: Email our support team at reachus@vytaherbs.com or call us at +91-9625129477 with your order details and photos of the damaged product.
  3. Resolution: After verification, we will arrange for a replacement or issue a full refund, including any applicable shipping costs.

Cancellations

  • Orders can only be canceled before they are dispatched.
  • If your order has already shipped, it will not be eligible for cancellation.
  • To request a cancellation, contact us immediately at reachus@vytaherbs.com or +91-9625129477.

Refunds

In cases where refunds are applicable (e.g., for damaged or defective products), the following applies:

  • Refunds will be credited to your original payment method within 7–10 business days after approval.
  • If you experience delays in receiving your refund, please check with your bank or contact our support team for assistance.

Customer Support

We value your trust and are dedicated to ensuring a seamless experience. If you have any questions or concerns, feel free to reach out to us:

Thank you for choosing Vyta Herbs for your wellness needs.